Returns
30 days to change your mind.
Try it in your car. If it's not for you, send it back for a full refund β no interrogation required.
The short version
- You have 30 days from delivery to return your order.
- Items should be in re-saleable condition with all parts and packaging.
- Once we receive it, your refund is processed within a few business days.
How to start a return
Email support@drivem8.com.auwith your order number and we'll send you a return address and simple instructions. Start here.
Faulty or damaged?
If something arrived faulty or was damaged in transit, that's on us β we'll cover return postage and get a replacement to you quickly. See our warranty for more.
Refunds
Refunds go back to your original payment method. You'll get an email confirmation once it's done; banks can take a few extra days to show it on your statement.